Acceptance of Terms
By accessing and using the Simple Moves Fargo website (simplemovesfargo.com) and our moving services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Services
Simple Moves Fargo provides residential, distance-based, commercial, and other moving services in the Fargo-Moorhead metropolitan area and beyond. Our services include but are not limited to:
- Local and distance-based residential moving
- Commercial and office relocation
- Packing services
- Custom crating for fragile and high-value items
- Labor-only loading and unloading
- Furniture assembly and disassembly
- On-site moving and rearranging
Quotes and Pricing
All quotes provided are estimates based on the information you provide. Final pricing may vary based on actual move conditions, including but not limited to:
- Actual volume and weight of items moved
- Access conditions at pickup and delivery locations
- Additional services requested on moving day
- Weather conditions requiring special precautions
We will communicate any changes to the estimated cost before proceeding with additional services.
Booking and Cancellation
A deposit may be required to secure your moving date. Cancellation policies are as follows:
- Cancellations made 72+ hours before the scheduled move: Full refund of deposit
- Cancellations made 24-72 hours before: 50% of deposit refunded
- Cancellations made less than 24 hours before: Deposit is non-refundable
We reserve the right to reschedule moves due to severe weather conditions or other safety concerns without penalty to either party.
Liability and Insurance
Simple Moves Fargo provides basic liability coverage as required by law. This covers items at $0.60 per pound per article. For higher coverage, we offer full-value protection plans at an additional cost. We recommend discussing insurance options before your move.
We are not liable for:
- Items packed by the customer (owner-packed boxes)
- Pre-existing damage to items
- Damage caused by improper disclosure of item conditions
- Acts of nature, including severe weather events
Customer Responsibilities
As a customer, you agree to:
- Provide accurate and complete information about your move
- Ensure clear access to and from your property for our moving crew
- Disclose any items requiring special handling
- Secure or remove valuables, jewelry, cash, and important documents before the move
- Be present or have an authorized representative present during the move
Prohibited Items
We cannot transport hazardous materials, including but not limited to: explosives, flammable liquids, corrosives, toxic substances, compressed gases, and other items prohibited by federal or state regulations.
Claims Process
If you believe any items were damaged or lost during your move, you must:
- Report the damage within 48 hours of delivery
- Provide photos and documentation of the damaged items
- Submit a written claim to our office within 30 days
We will review all claims promptly and work to resolve them fairly.
Communications Consent
SMS Messaging Program
Simple Moves Fargo operates an SMS messaging program (the “Simple Moves SMS Program”) to deliver move-related notifications to customers and leads who
opt in.
- Program description: Transactional messages including quote and estimate notifications, appointment reminders, crew arrival
updates, payment confirmations, invoice reminders, and two-way conversations between Simple Moves staff and customers regarding active or pending moves.
We do not send marketing or promotional SMS. - Message frequency: Frequency varies based on your move status. A typical move generates 5–10 messages over the course of the
engagement. - Cost: Message and data rates may apply per your mobile carrier’s rate plan. Simple Moves does not charge for messages.
- How to opt in: Opt-in is optional and is not required to use our services. To opt in, check the SMS consent box on our quote
request form at simplemovesfargo.com or movemasterpro.app, or provide verbal consent during a phone call with a Simple Moves representative. - How to opt out: Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation
message confirming your opt-out. - For help: Reply HELP to any message for support, or contact us at (701) 409-0800 or
[email protected]. - Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.
If you prefer not to receive SMS, you may request a quote and conduct your move entirely by phone at (701) 409-0800 or email at
[email protected].
Email Communications
By submitting a quote request through our website and checking the email consent box, you agree to receive move-related emails including quotes,
estimates, job confirmations, invoices, and payment receipts sent to the email address you provide. You may unsubscribe at any time via the link in each
email. Email opt-in is optional and is not required to use our services.
We will not use your contact information for unsolicited marketing without your separate opt-in consent.
Website Use
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website. All content on our website, including text, images, and logos, is the property of Simple Moves Fargo and is protected by copyright law.
Limitation of Liability
To the maximum extent permitted by law, Simple Moves Fargo shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or your use of our website.
Governing Law
These Terms of Service are governed by the laws of the State of North Dakota. Any disputes arising from these terms or our services shall be resolved in the courts of Cass County, North Dakota.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.
Contact Us
For questions about these Terms of Service, please contact us:
- Phone: (701) 409-0800
- Email: [email protected]
- Address: Fargo, ND 58103